You need to stay in touch with your target audience, but you want them to interact with real people instead of just a computer screen. These days, more businesses are using inbound call centers as a way of retaining current customers and reaching new ones. How you ask? By having customers interact and connect with real people that listen to their needs, match them with products and services and help build a relationship that they won’t hang up on, and we have the means to help with that.
With the Pittman Group handling your inbound call center needs, you can expect more than a call center that simply handles questions and complaints. Whether you need inquiry generation, appointment setting, customer support, or data collection, we have the technology, resources, and expertise to help you connect and retain your audience. You want to talk to your audience, and with our help, we make sure they want to talk to you.
What we can do as your inbound call center:
- We customize and build programs to help you find, connect, and retain customers.
- We generate inquiries by exploring and pursuing audience interest.
- We schedule appointments by using warm transfers to help create positive experiences for customers.
- We manage large call volumes using our superior training, flexibility, and technology.
- We handle customer support by answering questions and resolving issues.
- We educate customers on new products and services to keep them up-to-date with what you can do.
- We collect customer date to personalize their experience and match them with products and services to meet their needs.
- We help you build and maintain relationships with customers to keep them interested and keep them loyal.
Whatever your inbound call center needs may be, we have a service to meet your needs.
We handle it all, and we handle it all for one price.
We’re not like other companies. We won’t make empty promises about our inbound call centers making your audience want to pick up and dial the phone. We deliver because it’s what we do! It’s our job to help you set attainable goals, identify opportunities, and help you reach those goals.
We know you need to keep your customers and gain new ones in the process, and with our inbound phone center, you can count on your phones ringing off the hook with loyal customers ready to hear what you’ve got for them next. Even if it’s already good, “it can always be better,” and the Pittman Group can make it better. Count on us as your inbound call center partner and get the targeted audience and results you need! Contact us today!